HP recalls 101000 laptop batteries that could catch fire

HP recalls 101000 laptop batteries that could catch fire

HP recalls 101000 laptop batteries that could catch fire

However, at least at the time of this writing, HP is experiencing some loading issues with its recall site that may make grabbing the utility hard. This week, the company's tacked a pretty massive number onto that tally, adding 101,000 additional batteries (on top of around 4,000 in Mexico and 3,000 in Canada).

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), PROFECO and HP Inc. One incident caused about $1,000 worth of damage, presumably not including the actual laptop that went up in flames.

"The battery bar code is printed on the back of the battery".

"HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016".

The expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers.

"Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery".

HP Pavillion
HPThe HP Pavilion Notebook is one of the machines hit by the issue

HP is recalling more than 100,000 batteries for possible overheating.

The affected batteries have the 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, and 6EBVA prefixes in their bar codes. The original recall was for 41,000 batteries but now that HP has received "one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage" it's being forced to start another round of recalls.

In the U.S., users can call HP customer service at 1-888-202-4320 to request a replacement battery.

Until a battery is received, users are advised to use the notebook by plugging it in.

The CPSC worked with Samsung on the Galaxy Note 7 recall, and it's practically the only way to properly issue a product recall.

It is essential that customers recheck their batteries, even if they did so previously and were informed that they were not affected. Whatever you do, don't mess around with a bad lithium-ion battery.

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