Water regulator criticises planning and communitcation

Water regulator criticises planning and communitcation

Water regulator criticises planning and communitcation

At least 23,800 households, including 12,000 households in London, were left without water when pipes burst after temperatures rose and snow thawed, prompting suppliers to advise customers not to waste water.

Up to 13,000 homes across Kent and Sussex have no water - with more people in surrounding areas facing low water pressure.

"It is unacceptable that thousands of Londoners remain without water this morning", Khan said on Twitter.

Vehicle maker Jaguar Land Rover (JLR) also halted production at a auto plant near Birmingham so that water supplier Severn Trent could direct water to schools and hospitals in order to keep them open.

"While the recent severe freeze and thaw have undoubtedly had an impact on pipes and infrastructure, this weather was forecast in advance, said the Ofwat chief executive, Rachel Fletcher".

In Kent alone, around 1,000 homes have no supplies in the Charing, Challock and Molash areas - and South East Water expects this to rise as engineers work to fix the network.

Thames Water said the number of homes affected was rapidly falling and was down to about 5,000 by Monday evening.

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The industry regulator Ofwat accused water firms of falling "well short" and said it would be taking a "long, hard look at what has happened".

Thames Valley, Affinity Water, South East Water and Southern Water have urged customers who do have running water only to use it where essential.

Her words come after further criticism for Environment Minister Michael Gove, who warned water companies that they would face tougher regulation if they did not clean up their act. Companies throughout the United Kingdom are warning of low pressure as they try to refill pipes that have lost water due to leakage.

Also, a spokesman for the company noted that they have more than 130 teams of engineers and technicians to detect and fix leaks throughout the region, which is expected to restore the water in the coming hours.

Jaguar Land Rover and Cadbury plants in the Midlands were forced to close temporarily due to the problems - but Severn Trent Water said the "situation is now resolved and they are able to use their water as normal".

"The spell of cold weather has certainly come to an end", said Met Office spokeswoman Nicola Maxey.

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