Network outages affect millions of mobile customers in the United Kingdom and Japan

Network outages affect millions of mobile customers in the United Kingdom and Japan

Network outages affect millions of mobile customers in the United Kingdom and Japan

O2, Britain's second biggest network, and Japan's Softbank reported network outages on Thursday, leaving many customers unable to access internet services.

The problem has also hit customers of Sky Mobile, Tesco Mobile, Lyca Mobile and GiffGaff - all of which use O2's infrastructure.

The mobile network then followed their message up with: "Outage Update: One of our 3rd party suppliers has identified a software issue in their system".

Marielle Lindgren, CEO of Ericsson UK & Ireland, said: 'The cause of today's network issue is in certain nodes in the core network resulting in network disturbances for a limited number of customers across the world, including in the UK.

Angus Council tweeted: "All parking meters in our off -street vehicle parks are unavailable for use due to network issues which are now affecting a number of services UK-wide".

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Some users have also reported problems with making voice calls, despite claims from O2 that voice services are unaffected.

A statement on their website said engineers are investigating issues related to data problems. "We are really sorry and working as hard and as fast as we can to fix this".

Mobile network O2 has said it is investigating a technical fault that has left thousands of mobile customers unable to get online.

Writing on Twitter, O2 said this morning: "Outage Update: One of our third party suppliers has identified a software issue in their system".

In addition, London Bus timetables rely on O2's coverage, meaning that these were also down this morning. Our technical teams are working with their teams to ensure this is fixed as quickly as possible.

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